Terms and Conditions
Last Updated: [15 Nov 2021]
The Terms you see below are important because they:
- Outline the legal rights of Skilloptics Consulting Pvt. Ltd and our users.
- Explain the rights you give to us when you use the services of Skilloptics Consulting Pvt. Ltd.
- Describe the rules everyone needs to follow for payments and refunds
- Contain a disclaimer on the Income and Certification
Here we go…
- Changes to the Agreement
We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes.
If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / Services by contacting us by emailing the support.
Hours of Function
- Skilloptics Consulting Pvt. Ltd. Team is operational from Monday – Friday: 10:00 A.M- 6:00 P.M IST (India)
- We observe a close on all government declared holidays.
- Payments, Cancellations, and Refund policy
- In case of any payment failure, please email us at firstname.lastname@example.org
- Payments can be made in USD & INR. Please email us for different payment modes.
All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.
A customer can purchase any Courses or training(s) program offered by Skilloptics Consulting Pvt. Ltd. through different payment options like, VISA / MasterCard / PayPal / Razor Pay depending upon which ones are currently being provided by Payment Gateway facility.
After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of Skilloptics Consulting Pvt. Ltd. through email which can be used as a reference for any future requirements.
5.1 Access to Previous Purchases
As an accommodation to you, after acquiring Skilloptics Consulting Pvt. Ltd. training, you may download recorded sessions of acquired training (when available) onto any Associated Device. Some Skilloptics Consulting Pvt. Ltd. training or services that you purchased may not be available for subsequent download or access at any given time, and Skilloptics Consulting Pvt. Ltd. shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.
Skilloptics Consulting Pvt. Ltd. reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
5.2 Content and Courseware
As a part of our Services offered through our Website, We shall grant you access to our content, courseware, practice tests, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific purchased or offered training course you have registered for (“Content and Courseware”).
We reserve the right to amend, revise or update the Content and Courseware offered to you. In the event such an amendment, revision or updating occurs, we may require you pay an additional fee to access such amended, revised, or updated Content and Courseware.
5.3 Live Training Session
The training(s) is delivered in Live Session Mode.
Update on Live Sessions is provided via Email and/or in WhatsApp Support Group, whereas, self-paced learning material and recordings can be accessed from the portal.
Schedule of Live Sessions and the Trainer delivering the session is subject to change, under various circumstances, without prior information.
In case of session cancellation or postpone in schedule, information will be provided prior to the immediate session via Email or in dedicated WhatsApp Group or both.
- Customer Support
For customer support with account-related and payment-related questions, please contact our Customer Service Department using the Customer Service contact us on the Get in Touch With Us section of our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.
For all the paid members, a dedicated support system is designed and details of the same are shared upon registration under any program(s).
- Rights you grant us
On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via SMS or email through any medium which Skilloptics Consulting Pvt. Ltd. deems fit.
We reserve the right to feature your picture in any photos, videos, or other promotional material used by us.
Further, we may use your personal information to inform you about other certification training courses offered by us. However, we shall not distribute or share your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.
On completion of any training with Skilloptics Consulting Pvt. Ltd., a certification of completion will be provided by us to the trainee, but in order to achieve Certification from the dedicated Institution like Oracle, Microsoft, DevOps Institute etc., an individual will be required to clear the certification exam.
- Severability, Waiver, and Interpretation
Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.
Any failure by Skilloptics Consulting Pvt. Ltd. or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive Skilloptics Consulting Pvt. Ltd. or the applicable third party beneficiary’s right to do so.
As used in Terms, the words “include” and “including”, and variations thereof will be deemed to be followed by the words “without limitation.”
You agree to indemnify and hold Skilloptics Consulting Pvt. Ltd. harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to:
- Your breach of the Agreements or any one of them;
- Any User Content you share or otherwise contribute;
- Any activity in which you engage on or through the Skilloptics Consulting Pvt. Ltd. Service; and
- Your violation of any law or the rights of a third party
- Contact Us
If you have any questions concerning the Skilloptics Consulting Pvt. Ltd. Services or the Agreements, contact our Customer Service Department using Contact Us page of our website.
Also, you can reach direct at email@example.com
Thank you for reading our Terms.
We hope you enjoy your learning with us!
Skilloptics Consulting Pvt. Ltd.